Lexus ES: How To Proceed With Troubleshooting
CAUTION / NOTICE / HINT
HINT:
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Use the following procedure to troubleshoot the luggage compartment door opener system.
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*: Use the Techstream.
PROCEDURE
1. | VEHICLE BROUGHT TO WORKSHOP |
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2. | CUSTOMER PROBLEM ANALYSIS |
HINT:
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In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about the problem and the conditions at the time the malfunction occurred.
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Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
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The following 5 items are important points for problem analysis:
What | Vehicle model, system name |
When | Date, time, occurrence frequency |
Where | Road conditions |
Under what conditions? | Driving conditions, weather conditions |
How did it happen? | Problem symptoms |
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(a) Measure the auxiliary battery voltage with the power switch off.
Standard Voltage:
11 to 14 V
If the voltage is below 11 V, recharge or replace the auxiliary battery before proceeding to the next step.
(b) Check the fuses and relays.
(c) Check the connector connections and terminals to make sure that there are no abnormalities such as loose connections, deformation, etc.
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4. | CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM* |
(a) Using the Techstream, check for CAN communication system DTCs.
Click here
Result | Proceed to |
CAN DTCs are not output | A |
CAN DTCs are output | B |
B | | GO TO CAN COMMUNICATION SYSTEM |
A | | |
5. | PROBLEM SYMPTOMS TABLE |
(a) Refer to Problem Symptoms Table.
Click here
Result | Proceed to |
Fault is not listed in Problem Symptoms Table | A |
Fault is listed in Problem Symptoms Table | B |
B | | GO TO STEP 7 |
A | | |
6. | OVERALL ANALYSIS AND TROUBLESHOOTING* |
(a) Operation Check
Click here
(b) Terminals of ECU
Click here
(c) Data List / Active Test
Click here
(d) Inspection
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NEXT | | END |
READ NEXT:
OPERATION CHECK BASIC FUNCTION INSPECTION (a) When the trunk and fuel switch assembly (luggage compartment door opening switch) is pressed, check that the luggage compartment door unlatches. (b) While
CUSTOMIZE PARAMETERS CUSTOMIZE LUGGAGE COMPARTMENT DOOR OPENER SYSTEM NOTICE:
When the customer requests a change in a function, first make sure that the function can be customized.
Be sure to ma
PROBLEM SYMPTOMS TABLE HINT:
Use the table below to help determine the cause of problem symptoms. If multiple suspected areas are listed, the potential causes of the symptoms are listed in order of
SEE MORE:
DESCRIPTION This DTC is stored when a malfunction occurs in a connected device. DTC No. Detection Item DTC Detection Condition Trouble Area B1585 USB Device Malfunction When any of the following conditions is met:
A non mass-storage class or incompatible protocol USB device is co
DESCRIPTION This DTC is stored when an internal circuit malfunction is detected by the DCM (telematics transceiver) self check. DTC No. Detection Item DTC Detection Condition Trouble Area B15A804 DCM System Internal Failure DCM (telematics transceiver) internal malfunction DCM (te
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