Lexus ES: Cellular Phone Registration Failure
CAUTION / NOTICE / HINT
NOTICE:
-
Depending on the parts that are replaced during vehicle inspection or maintenance, performing initialization, registration or calibration may be needed. Refer to Precaution for Audio and Visual System.
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When replacing the radio receiver assembly, always replace it with a new one. If a radio receiver assembly which was installed to another vehicle is used, the following may occur:
- A communication malfunction DTC may be stored.
- The radio receiver assembly may not operate normally.
HINT:
If the operation of a cellular phone or the radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
PROCEDURE
| 1. | CHECK USAGE CONDITION |
(a) Check that the vehicle and cellular phone meet the following conditions:
NOTICE:
If changing cellular phone settings, updating software, etc. is necessary, make sure to obtain the permission of the customer before performing it.
-
The cellular phone is "Bluetooth" compatible.
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- "Bluetooth" setting of the cellular phone is on.
- Operating system and software of the cellular phone are the latest versions.
- There are no other radio wave emitting devices ("Wi-Fi" communication device, etc.) in the cabin.
- The "Wi-Fi" setting of the cellular phone is off.
- The "Wi-Fi" tethering setting of the cellular phone is off.
(b) Register the cellular phone again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | .gif) | END |
|
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| 2. | RESTART CELLULAR PHONE |
(a) Restart the cellular phone.
(b) Turn the engine switch off.
(c) Turn the engine switch on (ACC).
(d) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | | END |
|
| 3. | BRING CELLULAR PHONE NEAR IN-VEHICLE DEVICE |
(a) Place the cellular phone close to the radio receiver assembly.
(b) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | | END |
|
| 4. | CLEAR REGISTERED DEVICE INFORMATION |
(a) Clear all "Bluetooth" devices registered to the cellular phone and radio receiver assembly.
(b) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | | END |
|
| 5. | CHECK USING ANOTHER VEHICLE |
(a) Check if the cellular phone can be registered normally to another "Bluetooth" audio compatible vehicle of the same model.
HINT:
- Make sure to obtain the customer's permission to perform this procedure.
- After the inspection, clear the registered information and usage history acquired during the inspection.
- If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | | REPLACE RADIO RECEIVER ASSEMBLY |
|
| 6. | RESTART CELLULAR PHONE |
(a) Restart the cellular phone.
(b) Turn the engine switch off.
(c) Turn the engine switch on (ACC).
(d) Register the cellular phone as a connected device again and check if it is registered correctly.
HINT:
If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | | END |
|
| 7. | CHECK USING ANOTHER CELLULAR PHONE |
(a) Using another "Bluetooth" compatible cellular phone, register the cellular phone and check that it is registered correctly.
HINT:
- Make sure to obtain the customer's permission to perform this procedure.
- After the inspection, clear the registered information and usage history acquired during the inspection.
- If operation of the cellular phone or radio receiver assembly is requested, make sure to follow the instructions closely and perform the operation.
| Result | Proceed to |
|---|---|
| Cellular phone can be registered. | A |
| Cellular phone cannot be registered. | B |
| A | | END (ONLY A "Bluetooth" COMPATIBLE CELLULAR PHONE CAN BE USED) |
| B | | REPLACE RADIO RECEIVER ASSEMBLY |
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